Viber for Business

Use Viber Business Messages for marketing campaigns, maintaining customer loyalty and online sales via the Viber app.

Register Viber business account through official partner of Rakuten Group Inc

900+ mln.

900+ mln. active Viber app users worldwide

70%

About 70% of users read the Viber message instantly

61%

About 61% of users click-through link from a message

Bulk messaging using subscribers phone numbers

Bulk messaging using subscribers phone numbers

Business account contains detailed company information which increases brand credibility

Business account contains detailed company information which increases brand credibility

Two-way communication is supported

Two-way communication is supported

Send text and emojis up to 2000 characters in any language

Send text and emojis up to 2000 characters in any language

Send links, buttons (with a link), images along with text

Send links, buttons (with a link), images along with text

Attractive cost compared to SMS

Attractive cost compared to SMS

Use cases

  • Сustomer loyalty
  • Marketing campaigns
  • Online sales

Grow customer loyalty with Viber messages from your business account

Сustomer loyalty
  • Spent. Card*7110. 125 USD. Your.Shop. Current balance is 1403 USD

  • To confirm the transaction, enter the code 917772. Do not tell anyone

  • Dear client, we would like to remind you of 3000 bonus points and the opportunity to spend them - hurry up to do it within a month or they will expire! It's time to treat yourself with new products - hurry up!

  • Your MyBank.PLATINUM card is on the way! Our manager will contact you to clarify a convenient delivery time.

  • We would like to inform you that 06/09 is the repayment date of your monthly payment in the amount of 150 USD under the contract 58874581213. Please, make the payment according to the schedule WITHOUT COMMISSION in our mobile banking.

  • Notify about financial transactions and account statuses

  • Secure user accounts with one-time passwords

  • Show the loyalty program bonus points and the ways to use them

  • Update delivery or order statuses

  • Remind about important events or required actions

Attract new customers and ensure sales growth with Viber business account

Marketing campaigns
  • FLASH SALE - 20% discount on all sporting goods in our store. Hurry up, limited offer!

  • It's time to refresh your wardrobe by summer season - new positions in our outerwear section. Watch and order now directly via the link www.wowshop.ru/new/

  • Summer - time for new plans! There is a special offer for you for a cash loan - for more details, follow the link from our partner mybank.ru/promo

  • You have received 300 points, use these points to pay up to 50% of the check amount until 16/08

  • Do you want to visit the largest business conference in Europe for FREE? Register before 15/09 and get your free ticket! More details: www.myticket.com/event/

  • Inform customers about promotions, discounts and seasonal sales

  • Inform about new products and services with direct links to product pages

  • Offer customers individual payment plans (loan, instalment)

  • Award bonus points under loyalty program

  • Send reminders about important events

Stimulate online sales by offering products and services directly in the chat, use Viber Sessions for messenger marketing

Online sales
  • Hello, I would like to pick up a gift from your products. I am interested in golden rings.

  • Hello! We've prepared for you a selection of current offers in this directory: wowshop.com/category

  • I was interested in position ID 12094, is it available?

  • Unfortunately, the position is sold out. Perhaps you are interested in ID 12004, it is a much more premium model with a slight difference in price?

  • There is an additional opportunity to apply for a loan for this product on preferential terms - for only 5.9% per annum on a special offer from our partner bank MyBank.

  • An additional warranty is usually issued for this product

  • Link to complete the payment: myshop.com/purchase/

  • Convert incoming calls into sales by offering your products or services for solving clients requests and issues

  • Suggest alternate items if a product is out-of-stock

  • Inform customers about loans/instalments available for purchasing needed goods or services

  • Recommend purchasing complementary products

  • Submit online order payment form

Extend your reach

Advantages

  • Communicate in popular channels, messenger apps and social networks through a single point of entry

    Communicate in popular channels, messenger apps and social networks through a single point of entry

  • increase the efficiency of your campaigns with personalized messages enriched with user data

    increase the efficiency of your campaigns with personalized messages enriched with user data

  • Make your communications cost-effective and increase conversion with omni-channel campaigns

    Make your communications cost-effective and increase conversion with omni-channel campaigns

  • High availability of service is ensured by fault tolerant and geo-distributed platform

    High availability of service is ensured by fault tolerant and geo-distributed platform

  • Open API for easy integration with any website, CRM or application

    Open API for easy integration with any website, CRM or application

  • 24/7 multi-language support

    24/7 multi-language support

  • Features

    Features

    • Official Partner of Rakuten-Viber

    • Pay only for delivered Viber messages

    • Ability to set time-to-live (TTL) parameter for Viber messages (message shelf life)

    • Detailed status reports for each Viber message sent

    Connection

    • account registration

      fill out the registration form with your contact details

    • contract

      fill out the legal details an sign the document

    • account balance

      add funds to your personal account

    • communication channels

      register and verify your business channel and add it to your account settings

    • launch

      start using your new communication channel

    account registration
    contract
    account balance
    communication channels
    launch

    Сlients