Communicate in popular channels, messenger apps and social networks through a single point of entry

Communicate in popular channels, messenger apps and social networks through a single point of entry

Increase the efficiency of your campaigns with personalized messages enriched with user data

Increase the efficiency of your campaigns with personalized messages enriched with user data

Make your communications cost-effective and increase conversion with omni-channel campaigns

Make your communications cost-effective and increase conversion with omni-channel campaigns

High availability of service is ensured by fault tolerant and geo-distributed platform

High availability of service is ensured by fault tolerant and geo-distributed platform

Open API for easy integration with any website, CRM or application

Open API for easy integration with any website, CRM or application

24/7 multi-language support

24/7 multi-language support

Advantages

  • campaigns
  • omni
  • analytics & messaging log
  • address book
Personalization of your campaign for each recipient

Personalization of your campaign for each recipient

User-friendly campaign builder for all channels with test numbers functionality

User-friendly campaign builder for all channels with test numbers functionality

 Flexible campaign scheduling - setting up launch date and time, time zones, gradual messaging, periodic campaigns, etc.

Flexible campaign scheduling - setting up launch date and time, time zones, gradual messaging, periodic campaigns, etc.

A/B testing to improve email campaigns quality

A/B testing to improve email campaigns quality

Calculating campaign cost estimates

Calculating campaign cost estimates

Message delivery tied to recipient time zone

Message delivery tied to recipient time zone

campaigns
Apply omni-channel communications - initiate communications with the most cost-effective channel to optimize your marketing budget

Apply omni-channel communications - initiate communications with the most cost-effective channel to optimize your marketing budget

Create smart sequences of automated messages to maintain customer interest in a campaign

Create smart sequences of automated messages to maintain customer interest in a campaign

Built-in visual Drag & Drop builder to create omni-channel communication scenarios

Built-in visual Drag & Drop builder to create omni-channel communication scenarios

Delivery via alternate channels in case the primary one is unavailable for recipient

Delivery via alternate channels in case the primary one is unavailable for recipient

omni
Online tools to evaluate the campaign efficiency including comparison by periods

Online tools to evaluate the campaign efficiency including comparison by periods

End-to-end analytics on leads generated by a campaign and conversion rates to calculate profitability

End-to-end analytics on leads generated by a campaign and conversion rates to calculate profitability

Customizable reports detailed to a channel or a message

Customizable reports detailed to a channel or a message

Calculation of a contact per channel cost

Calculation of a contact per channel cost

Campaign archive

Campaign archive

analytics & messaging log
User segmentation by relevant attributes

User segmentation by relevant attributes

 Contact database shared between several departments of the company

Contact database shared between several departments of the company

Triggered campaigns to change contact data

Triggered campaigns to change contact data

Updateable stop-lists/list of unsubscribed users

Updateable stop-lists/list of unsubscribed users

address book

Use cases

  • Whatsap

  • SMS

  • Email

  • Viber

  • Push

    • Service Notifications

    Increase customer loyalty with service/transactional WhatsApp notifications from your business account

    Service Notifications
    • Spend. Card*7110. 1899 USD. Your.Shop. Current balance is 54276.12 USD

    • New funds have been received on account 4010918384883994321 in amount of 2000.00 USD

    • To confirm the transaction, enter the code 917772. Do not tell anyone

    • Dear client, we would like to remind you of 3000 bonus points and the opportunity to spend them on banking services!

    • Your MyBankPLATINUM card is on its way! Our manager will contact you to clarify a convenient delivery time.

    • Dear client, we remind you of your scheduled meeting on 08/19/20 at 18:00 with a bank employee for consultation on the issuance of a mortgage. We will wait for you at the MyBank branch.

    • Notify about financial transactions and account statuses

    • Secure user accounts with one-time passwords

    • Report the loyalty program points and the opportunities to use it

    • Inform about the current delivery or order status

    • Remind about an important event or the need to perform an action

    • Marketing Campaings
    • Customer Loyalty
    • SMS2WAY

    Acquire new customers and ensure sales growth with bulk SMS from your brand

    Marketing Campaings
    • FLASH SALE - 20% discount on all sporting goods in our store. Hurry up, limited offer

    • It's time to refresh your wardrobe by summer season - new positions in our outerwear section. Watch and order now directly via the link www.wowshop.ru/new/

    • Summer - time for new plans! There is a special offer for you for a cash loan - for more details, follow the link from our partner mybank.ru/promo

    • You have received 300 points, use these points to pay up to 50% of the check amount until 16/08

    • Do you want to visit the largest business conference in Europe for FREE? Register before 15/09 and get your free ticket! More details: www.myticket.com/event/

    • Inform customers of upcoming promotions, discounts and seasonal sales

    • Inform about new products and services with a direct link to the order page

    • Offer individual instalment plans

    • Award bonus points under the loyalty program

    • Remind about important upcoming events

    Increase customer loyalty with service SMS notifications from your brand

    Customer Loyalty
    • Spent. Card*7110. 123 USD. Your.Shop. Current balance is 1294.12 USD

    • To confirm the transaction, enter the code 917772. Do not tell anyone

    • Dear client, we would like to remind you of 3000 bonus points and the opportunity to spend them - hurry up to do it within a month or they will expire! It's time to treat yourself with new products - hurry up!

    • Your MyBank.PLATINUM card is on the way! Our manager will contact you to clarify a convenient delivery time

    • We would like to inform you that 06/09 is the repayment date of your monthly payment in the amount of 100 USD under the contract 58874581213. Please, make the payment according to the schedule WITHOUT COMMISSION in our mobile banking.

    • Notify about financial transactions and account statuses

    • Secure user accounts with one-time passwords

    • Report the loyalty program points and the opportunity to use it

    • Inform about the current delivery or order status

    • Remind about an important event or the need to perform an action

    Increase satisfaction from the service by promptly responding to incoming SMS messages sent to a short or common number

    SMS2WAY
    • Send SMS message to the short number 7555 to pay for parking - 10 USD per hour

    • Got a promo code? Great!! To activate it in our system, send it to our short number 7555 from the phone number connected with your personal account

    • To get started - send the last 4 digits of the card and the code word START to the short number 7555

    • Your opinion is important for us! Please rate the quality of our service. Send a number from 1 to 10 as a response

    • You are on the right way - it's nice to see you in the system of our regular customers! To activate the card, please send the number of the card under the barcode to 888

    • To unsubscribe from the newsletters, send STOP as a reply SMS

    • Accept product or service micropayments

    • Activate a discount coupon or promo code

    • Bank card activation

    • Service quality assessment

    • Activation of the loyalty program card

    • Unsubscription is available

    • Customer Loyalty
    • Marketing campaigns

    Increase customer loyalty with service Email notifications from your brand

    Customer Loyalty
    • Spent. Card*7110. 1899 RUB. My.Shop. Current balance is 54276.12 USD

    • To confirm the transaction, enter the code 917772. Do not tell anyone

    • Dear client, we would like to remind you of 3000 bonus points and the opportunity to spend them - hurry up to do it within a month or they will expire! It's time to treat yourself with new products - hurry up!

    • Your MyBank PLATINUM card is on the way! Our manager will contact you to clarify a convenient delivery time.

    • We would like to inform you that 06/09 is the repayment date of your monthly payment in the amount of 100 USD under the contract 58874581213. Make the payment according to the schedule. WITHOUT COMMISSION in our mobile banking.

    • Notify about financial transactions and account statuses

    • Secure user accounts with one-time passwords

    • Report the loyalty program points and the opportunity to use it

    • Inform about the current delivery or order status

    • Remind about an important event or the need to perform an action

    Attract new customers and ensure sales growth with marketing Emails from your brand

    Marketing campaigns
    • Promotion for quickest! 10% on new arrivals for the first 1000 WowShop customers

    • It's time to refresh your wardrobe by summer season - new positions in our outerwear section. Watch and order now directly via the link www.wowshop.ru/new/

    • Dear customer, we have issued a new "Number #1" credit card with an honest grace period – 146 days without interest on everything: purchases, cash withdrawals and transfers

    • Don't lose the chance to save and earn bonuses with every purchase - connect to our loyalty system now

    • Much more news about our new products, as well as quick PROMOTIONS - in our social networks. Subscribe to our community on FB and Instagram right now, participate in sweepstakes, promotions from partners and get prizes!

    • Inform customers about promotions, discounts and seasonal sales

    • Inform about new products and services with a direct link to the order page

    • Offer your customers an individual loan offer

    • Incentive points charge under the loyalty program

    • Stimulate customers to download your mobile app and subscribe to social networks

    • Customer loyalty
    • Marketing campaigns

    Grow customer loyalty with Viber messages from your business account

    Customer loyalty
    • Spent. Card*7110. 125 USD. Your.Shop. Current balance is 1403 USD

    • To confirm the transaction, enter the code 917772. Do not tell anyone

    • Dear client, we would like to remind you of 3000 bonus points and the opportunity to spend them - hurry up to do it within a month or they will expire! It's time to treat yourself with new products - hurry up!

    • Your MyBank.PLATINUM card is on the way! Our manager will contact you to clarify a convenient delivery time.

    • We would like to inform you that 06/09 is the repayment date of your monthly payment in the amount of 150 USD under the contract 58874581213. Please, make the payment according to the schedule WITHOUT COMMISSION in our mobile banking.

    • Notify about financial transactions and account statuses

    • Secure user accounts with one-time passwords

    • Show the loyalty program bonus points and the ways to use them

    • Update delivery or order statuses

    • Remind about important events or required actions

    Attract new customers and ensure sales growth with Viber business account

    Marketing campaigns
    • FLASH SALE - 20% discount on all sporting goods in our store. Hurry up, limited offer!

    • It's time to refresh your wardrobe by summer season - new positions in our outerwear section. Watch and order now directly via the link www.wowshop.ru/new/

    • Summer - time for new plans! There is a special offer for you for a cash loan - for more details, follow the link from our partner mybank.ru/promo

    • You have received 300 points, use these points to pay up to 50% of the check amount until 16/08

    • Do you want to visit the largest business conference in Europe for FREE? Register before 15/09 and get your free ticket! More details: www.myticket.com/event/

    • Inform customers about promotions, discounts and seasonal sales

    • Inform about new products and services with direct links to product pages

    • Offer customers individual payment plans (loan, instalment)

    • Award bonus points under loyalty program

    • Send reminders about important events

    • Messaging to users
    • Feedback
    • Customer engagement

    Boost sales with marketing Push-notifications based on user data

    Messaging to users
    • Promotion for quickest! 10% on new arrivals for the first 1000 WowShop customers

    • New arrivals are already available for you! Hurry up, the offer is limited - wowshop.com/new

    • Dear customer, we have issued a new "Number #1" credit card with an honest grace period – 146 days without interest on everything: purchases, cash withdrawals and transfers

    • You have received 300 points, use these points to pay up to 50% of the check amount until 16/08

    • Much more news about our new products, as well as quick PROMOTIONS - in our social networks. Subscribe to our community on FB and Instagram right now, participate in sweepstakes, promotions from partners and get prizes!

    • Inform customers about promotions, discounts and seasonal sales

    • Inform about new products and services with a direct link to the order page

    • Attract customers with an individual loan plan

    • Loyalty program account balance change

    • Stimulate customers to download your mobile app and subscribe to social networks

    Apply interactive buttons in notification body for any actions and scenarios

    Feedback
    • To complete the transaction, please confirm the correctness of the action and click OK

    • Please rate our app on a 5-point scale in App Store / Google Play

    • Forgot your PIN code? Click here and follow the instructions in the app to install a new one

    • New opportunities for smart investment of your funds in MyBank! Contact us and we will provide you with more details

    • To confirm transactions

    • To evaluate the quality of service

    • To reset your PIN-code

    • To switch the dialog with the client from mobile app to any other channel

    Drive customer engagement and loyalty with Push notifications based on user data

    Customer engagement
    • Spend. Card*7110. 59 USD. Your.Shop. Current balance is 1750.12 USD

    • New funds have been received on account 4010918384883994321 in amount of 2000.00 USD

    • To confirm the transaction, enter the code 917772. Do not tell anyone

    • Dear client, we would like to remind you of 3000 bonus points and the opportunity to spend them on banking services!

    • Order: PRHYT0184942 in the amount of 125 USD has been successfully accepted. Expected delivery time: 19.11.21 within the interval 15:00-20:00. Your online store WoWShop

    • We would like to remind you that your subscription to our service ends on 29/10. Install auto-renewal of payment and get 10% discount for the first 3 months

    • Notify about financial transactions and account status

    • Secure user accounts with one-time passwords

    • Show the loyalty program points and the opportunities to use it

    • Inform about the current delivery or order status

    • Remind about an important event or the need to perform an action

    Connection

    • account registration

      fill out the registration form with your contact details

    • contract

      fill out the legal details an sign the document

    • account balance

      add funds to your personal account

    • communication channels

      register and verify your business channel and add it to your account settings

    • launch

      start using your new communication channel

    account registration
    contract
    account balance
    communication channels
    launch